DVLA Contact Phone Number: 0300 790 6802

Customer ServicesThe Driver and Vehicle Licensing Agency, or DVLA, has been in operation for over 50 years. DVLA contact can be initiated by all UK residents. The agency holds many responsibilities that are related to the collection and maintenance of driver registration records. The information that is collected by the agency is put to use in various ways, such as helping to make UK roads safer to drive and travel on, reducing overall crime rates, reducing carbon footprints, and eliminating driver-related tax evasion. At this time, the agency is based in Swansea, Wales, but also has satellite offices in other locations.

DVLA Phone Number
0300 790 6802

DVLA Contact Details

Name DVLA Contact Number
Full Address DVLA, Swansea, SA99 1AR, UK
Phone 0300 790 6802
Website https://www.gov.uk/government/organisations/driver-and-vehicle-licensing-agency

To speak with an agent, the most direct route is to dial the DVLA phone number that is shown here. Agents can provide assistance with many different matters. Examples of topics which can be discussed when calling include:

  • Driving Licence Testing
  • Obtaining Tax Discs
  • Lost or Stolen Licence
  • Modifying Driver Information
  • Private Plates
  • Reporting a Deceased Driver
  • Licence Checks
  • And More

The support hours for the DVLA customer service phone line are 24-hours a day when the automated services selections are made. Most matters can be dealt with by using the automated line. Otherwise, call the DVLA number during standard business hours of Monday to Friday between 8am and 6pm if you need to directly speak with someone in the customer services department.

DVLA Responsibilities

DVLA contact happens frequently, and one of the reasons for this is the fact that the agency deals with many different tasks. For example, they are in charge of testing and issuing licenses to first-time drivers, which include processing the applications for each provisional driving licence. The agency also processes applications for and issues blue badges to drivers who have a disability. DVLA does assist law enforcement and other official agencies when help is needed, and also works towards helping the proper authorities to identify stolen vehicles. These are just a few of the topics that can be discussed when one calls the DVLA telephone number.

Ordering Personalised Number Plates

In order to place an order for a personalised number plate, drivers must contact DVLA. These special plates can contact letters and numbers as desired by the vehicle owner, but there are of course some limits as to what selections can be made. For example, it is not possible to have a plate that is identical to one that has already been purchased by another driver. DVLA contact is the best option for making certain that the plate you wish to order is available. Note that there is an additional cost for personalised plates and that to place an order; a certificate of entitlement must be presented. After payment has been made, the certificate will be issued.

Obtaining a Driving Licence

In order to legally begin the process of learning how to drive, it will be necessary to obtain a provisional licence. This is needed regardless of whether you plan to operate a vehicle or a motorbike. For motorbikes, the licence is intended for drivers who plan to operate a bike up to 125cc that contains an L plate. As for all other standard vehicles, these can be legally operated by those who have a provisional licence, provided that a licensed driver is in the vehicle at the time. Any questions regarding policy should be directed to DVLA customer services.

Both a theory and road test will need to be taken and passed in order to receive a driving licence. To schedule these tests, call the DVLA phone number or use the online system to set up a testing time. If changes need to be made to testing times, you must contact DVLA and let them know. Otherwise, you may not receive a refund of any testing fees that have been paid. In addition to new driver testing, current drivers will be asked to renew their licence once every ten years. A small fee does need to be paid in order to complete a renewal.

Tax Discs and Road Tax Payments

For information regarding tax discs and payments, call the DVLA contact number. This phone number may also be called by those who have questions about receiving tachograph cards for lorries. If you plan to sell your vehicle or have recently completed a sale, a report of the transaction can be submitted by calling the DVLA number. It is vitally important that vehicle owners do report sales promptly, as if this does not take place; the original owner retains the responsibility for the vehicle. To report a sale, dial the contact number shown here and be prepared to provide certain details, such as the registration number, make, model, and more.

Due to the fact that DVLA contact does offer an automated option, drivers can complete many tasks from the comfort of their home, without the need to speak with an agent. A few of these tasks include:

  • Completing the purchase of a tax disc.
  • Ordering a replacement driving licence.
  • Submitting a report of a non-road worthy vehicle.
  • Scheduling or canceling driving tests.
  • Making a SORN.
  • Reporting a vehicle purchase.
  • Requesting a log book (V5C).

For some matters, email is a suitable method of DVLA contact. To send an email, use the email service that is provided on the website. The official website also provides information about each of these topics, along with mailing addresses where certain documents may be delivered when necessary.

SORN Certificates

By law, drivers in the UK are still required to register a vehicle, even if that vehicle will not be driven on public roads. To do this, a SORN certificate must be applied for. SORN, or Statutory Off-Road Notification, can be requested through calling the DVLA telephone number. In order to avoid unnecessary fees or taxes, report a vehicle that will no longer be driven as soon as possible. A SORN can be made online or by phone. Vehicle owners who choose to call the DVLA contact number should be prepared to provide the reference number from their V11 or registration certificate.

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